Bradenton Auto Repair

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4

I was and am completely satisfied with the replacement of several parts that had failed. I was most impressed with the outstanding Service Tech that did the diagnosis a labor on the repair. The only problem I had (and I did not say a thing when paying at the desk) is I feel that I was grossly over charged for labor. I truly like Milex Mr Trans. and I know I will need additional service on my truck in the near future but I don’t think I can use them again because they are just too expensive. I had a $183.00 rear transmission mount and one universal joint (they cost around $45.00) replaced. I was in and out in 2hrs and 15 minutes. I was charged $825.39. $597.39 is just too much for 2.25 hrs on the rack labor no matter how each job is priced out. Respectfully Chris Wagner In response to “ owner “ I am certain that cheep parts were NOT used on my truck. I fine with the part prices listed on the invoice. My final comment is that the entire repair time, the time that my truck was on your lift was slightly over 2 hours. No matter how long each part replacement may or should have taken ,everything was done in 2 hrs 15 minutes and the total cost after the $228.00 for parts was $825.39. That’s $597.39. Again you have an excellent shop and employees. Regrettably, I just cannot afford your fees. Please feel free to call me if you would like to continue to discuss this matter. Thank you CTW

Thank you Christopher for the 4 star review, i am a little confused about your review. Just to recap when you were given the estimate before the repair was even started you didnt mention anything about the cost or time to complete the repair. We do have complete transparentcy here thats why no work is completed without customer approval first. We also explain to every customer that we do not use cheap parts that dont last, we only use high quality dependable parts and gureentee them with an 12/12 warranty parts and labor unless the customer request something different. At the time of the estimate or the following day when you returned for the repair i wish you would have said something before hand and we could have came up with other options for you. the total labor was 3,6 hrs @ 496 so its unclear to us where your getting the 597 and 2.25 hrs from? We do strive to make our customers completely happy and all of our work transparant this is why we have proceedurs in place before any repair is completed to avoid any issuse of this nature.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

Thank You for taking the time to leave us 5 stars. Milex Mr. Transmission appreciates your business!

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

Great service. Fit us in for AC prob because we were leaving town the next day. Kept us totally informed and they were just plain nice people. And I never write reviews!

Thank You Bob for your review. We are happy to get your Ford Escape cold for your trip. Let us know if any other services needed.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

THANK YOU to Milex for treating customers like family and going above and beyond to meet needs. I’ve had nothing but a headache since I bought my car a year ago, and the things that no one else seemed to know how to fix they did! I can’t thank y’all enough for working on my car and fixing it in a timely manner making it safe for me and my daughter. I would give 10/5 stars if I could!! (Also super happy I made it to their wall of shame for the most broken flex plate they’ve ever seen, a piece of my car will always be with y’all 😂)

Thank you Jessica for taking the time to share your experience with others. We are so grateful to have highly experienced technicians and a staff that puts our customers satisfaction a top priority. We will always be here whenever you need anything for your Chrysler 200 and continue to give you our best service. And welcome to the hall of shame!

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

Fair pricing; expert disgnosis; friendly service; quick turnaround.

Thank you Ken for taking the time to leave us a review. We are happy you are pleased with your services and appreciate you driving all the way from Lakewood Ranch just to have Milex Mr. Transmission service your Lexus.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

Very professional. Sherry kept me informed throughout the entire process...there's nothing like working with someone that you trust!

Thank you Marian for taking the time to leave us a review and sharing your experience with others. Milex Mr. Transmission appreciates your business.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

Best experience ever for service on my vehicle. Staff is very friendly and helpful. The technician was very professional and explained the problem and solution very clearly. Better than any dealership I’ve ever used.

Thank you David for the 5 star review. We appreciate you have chosen Milex Mr. Transmision to fix your Chevy Impala a/c actuators and will continue to give you the professional services you deserve.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

It’s very rare for me to write a review, let alone for an auto shop as I tend to try and avoid them. The crew at Milex is simply astounding though and will most certainly receive my business again in the future. Everyone is professional, approachable, and exceptionally well versed in what they are doing. If you need auto work done in the area, this IS the place to go. For reference, they assisted in changing a transmission on a rather..old car..they made exception for the age and worked with the madness involved in the repair which no other shop in the area was willing to even consider doing. Drove it out of the shop with no issues today thanks to them. Thanks again Milex and crew!

Thank you Jordan for the 5 star review and sharing your experience with others. It's feedback like yours that reminds us why we do what we do. We are so glad our team has left such a great impression and that we can get you back on the road to school quickly and safely! We truly appreciate your recommendations and look forward to your next visit to Milex Mr. Transmission.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

Very professional ! Awesome staff! Worked me in their busy schedules within a day of calling! 10/10

Thank you Quayshaun for the 5 star review. We are so happy we were able to get your Chrysler 300 in for an inspection and back to you quickly.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
5

Great experience. Very professional shop. Everything explained carefully and the predicted outcome resulted. Better transmission function and improved power via normal maintenance with excellent products. My recently purchased 2006 Mustang with 176K miles will go a lot further with the help of Milex and their awesome team. I’ll be back for all my Mustang’s needs. Thanks Milex!

Thank you James for your 5 star review. It was nice meeting you and seeing maintenance services being done to prevent future problems. We appreciate you choosing Milex Mr. Transmission for all your Mustang's services.

- Mr. Transmission - Milex Complete Auto Care - Bradenton
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