I have had my vehicles serviced at FTO for over 11 years. My experience has always been that my best interest and safety is priority. They are honest and hardworking. Each visit, I have absolute peace of mind that I'm not being ripped off and that my vehicle is in good hands. That's priceless. The owner is blunt, and tells it like it is. This may not always come off as "friendly", but he's real and honest. His wife works in the front office and for any people skills he may be lacking in, she makes up for! There's a reason this family owned business has been successful for over 30 years.