FAQ's: Frequently Asked Questions
Brake Repair Services
How can you prevent damage to your brake system?
Each component within the brake system needs service at some time. It is likely the brake pads will need replacing when they become too thin. If pads are not replaced and wear away too much, they can damage the rotors, drums and also the brake calipers. Damaged rotors or drums can warp or crack and cause complete brake failure. Keeping up with brake pad and fluid maintenance can help keep you safe and prevent more costly repairs.
When should you service your brake system?
If you notice poor braking performance, you should bring your vehicle in for a brake system inspection. Also consult your owner’s manual to find at what mileage the brake system should be serviced. Have your brakes and fluid inspected at every oil change.
How do you prevent brakes from wearing out quickly?
Several factors besides consistent maintenance can affect how long your brakes last. Driving habits, operating conditions, vehicle type and quality of brake lining material can all factor into the longevity of your brakes.
Check Engine Light
What does a flashing light mean vs. a steady light?
A flashing light indicates a problem that is currently happening and may require immediate attention. We recommend not driving if it is flashing to prevent further issuing, whereas a steady light can be diagnosed at the first convenient opportunity.
How does a technician check the light?
A technician connects a scan tool to your car’s on-board diagnostic system to determine the problem. Further diagnostics may be required to pinpoint the exact cause of the problem.
What are the components of your cooling system?
The system consists of a water pump, cooling fan, coolant reservoir, radiator, thermostat and hoses.
When should you have your cooling system serviced?
If your vehicle has experienced overheating, you should have it inspected immediately. A cooling system service is also recommended at regular intervals according to your vehicle’s specifications. Hoses should also be checked frequently and replaced as required.
What are typical problems that you see with cooling systems?
The most common form of wear and tear within the cooling system is the aging of the coolant and hoses. As the coolant ages, the compounds within it break down and cannot effectively cool the engine. Old coolant can also cause corrosion of the system components.
What type of maintenance service does the fuel system need?
A Fuel System Service can clean and unclog accumulated carbon deposits, varnish and other fuel residue from the fuel injection system and other components. This service includes replacing your fuel filter. A clean filter will improve fuel flow from the fuel pump helping extend the life of the pump. Manufactures recommend a fuel induction service every 10,000 - 15,000 miles on GDI engines and normal fuel injection systems every 30,000 miles.
What are the benefits of a fuel system service?
- Increases fuel economy
- Reduces exhaust emissions
- Improves vehicle performance
- Helps prevent rust and corrosion in the system
- Prolongs life of fuel system components
Oil Changes & Tune-ups
What are symptoms that you may need a tune up?
- Decreased fuel economy
- Loss of power
- Engine stalls
- Hard or no-start conditions
- Foul exhaust odor
- Rough engine performance
What does A Tune Up Do for Your Car?
Proper maintenance goes beyond just regular oil changes, but includes maintaining all fluids, replacing worn out parts and basic engine maintenance. A tune-up will restore power and return your vehicle to original operating state. Regular tune ups involve a thorough inspection of your engine. The inspection will provide an idea on needed repairs/recommendations.
When Should I Service my Car for a Tune-up?
A proper tune-up can prolong the life of your engine, improve performance and gas mileage. We recommend a vehicle tune up every 30,000 or as required by manufacturer, when you notice poor gas mileage, extended starting conditions or a rough running engine.
Suspension Checks and Steering
When should you service your steering/suspension?
Steering fluid flushes are recommended every 25,000 miles or according to manufacturer guidelines. Any time you notice poor handling or reduced steering performance, have the system inspected immediately to see if you have worn steering components.
What causes wear and tear on the suspension system?
Normal everyday driving causes wear and tear on the steering and suspension system. The extent and rate of the wear and tear are affected by driving habits, operating conditions, type of system, and frequency of maintenance. The professionals at Milex Complete Auto Care - Mr. Transmission can tell you if you need suspension repair or other auto repair services. Manufactures recommend new shocks and struts every 60,000 miles or when they have failed or leaking which can lead to increased tire wear and brake wear.
How much will a transmission repair cost?
Transmission repair costs depend on first what is wrong with the transmission and second what parts may be required to correct the problem. Overall, 60% of all transmission repairs are minor ones that do not require a complete overhaul of the transmission. Today’s transmissions are more sophisticated and require extensive testing to determine the reason for failure. Milex - Mr. Transmission offers a free Performance Check to determine what, if anything, is wrong with your vehicle’s transmission, enabling our experts to prescribe the right transmission repair.
Do you offer towing?
Towing is free with a major transmission repair within the local area of a participating Milex Complete Auto Care - Mr. Transmission. Check with your local Milex - Mr. Transmission for details.
What is your warranty?
Milex - Mr. Transmission has a standard 12-month/12,000-mile transmission warranty, as well as extended warranties. Please contact your local Milex - Mr. Transmission for more information.
Is my warranty good anywhere?
The warranty is good nationwide at any of our nationwide service center and affiliates of Milex - Mr. Transmission, ensuring you can get service and transmission repair when you need it.
How long will the transmission repair take?
The length of time depends on the type of transmission repair, facility scheduling, and availability of any necessary parts. The manager will keep the customer informed of when a time of completion can be expected.
Will you be putting all new parts in my transmission?
During transmission repair and rebuild jobs, Milex - Mr. Transmission uses both new and re-manufactured parts when required and rebuilds the transmission back to (OEM) manufacturer specifications.
Do you have financing for transmission repair?
Most locations offer third-party financing with approved credit. Some locations also offer 90 days same as cash or 12-month, same as cash financing. Please contact your local Milex - Mr. Transmission location for financing availability and transmission repair options.